Fitbit Surge Not Counting Floors

Exposure to excess moisture can also cause result in fewer floors.

Fitbit surge not counting floors.

When your tracker is on your non dominant wrist fitbit increases the step counting sensitivity. Bought it mid of january and it worked fine till 24th of february. This helps to reduce undercounting your steps and it is also the default setting. By joining our community you agree to uphold these guidelines so please take a moment to look them over.

Not all flights are the same height or distance so if the flight you climbed is less than 10 feet you may find that the device s floor count doesn t exactly match how many floors you climbed. I do have a similar problem with my fitbit surge. The unit uses the air pressure altimeter to count floors and it only counts floors going up not down. I am assuming that the fitbit is broken but thought inwould raise the issue on here if it can be fixed easily with the app.

Mtbiker26 welcome to the fitbit community. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation. Since 25th of february the floor count is a total nonsense. Your device registers one floor when you climb about 10 feet at one time.

Sorry for the delay in my reply. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. Hold down the buttons on your device until the lights on your tracker flash or you see a fitbit logo. A pressure difference equivalent to about 10 ft is counted as 1 floor.

Sometimes i wake up in the morning and have already 8 floors done. Last sunday i was out with wife and daughter and my surge recorded 188 floors. Over the past week my fit bit has stopped counting floors. Ive had one problem after another i wish i d bought a garmin.

It will count 1 floor for every 10 ft it detects you climbed. Let me help you with your charge 2 not counting floors nor notifying you about new badges. My fitbit surge is not counting floors ive been up down loads of times but it wont move off 2. The fitbit community is a gathering place for real people who wish to exchange ideas solutions tips techniques and insight about the fitbit products and services they love.

It s great to have you here. Your device registers 1 floor when you climb about 10 feet or 3 meters. Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation. Partial floors are not counted so if you climb 15 ft you get credit for one floor.

Your device uses it s altimeter to detect variance in altitude.