I restarted my fitbit several times restarted my phone updated the firmware currently at 22 55 02 and blew compressed air into the atmospheric sensor opening from a distance to.
Fitbit stopped tracking floors.
Pobeeche thanks for stopping by.
Suddenly one day it stopped recording floors climbed.
Is there any way to manually ad the flights of stairs or has anyone else had a proble.
I have read quite a few forums regarding this issue.
My charge 2 stopped tracking my floors about a week ago.
So far i made sure i had the latest firmware 8 200 3 i reset the device several times made.
Every day now reads 0 for floors climbed.
My fitbit blaze worked fine for the first couple of months.
The fitbit community is a gathering place for real people who wish to exchange ideas solutions tips techniques and insight about the fitbit products and services they love.
Everything else still seems to be working.
Is there a way to reset.
Usaf larry is right that if the altimeter is blocked then your tracker won t be able to detect the variances in atmospheric pressure so it won t detect your climbed floors you can use compressed air at a distance to clear this area and you can also try restarting your tracker by doing the following.
I have gone up 5 flights of stairs which it has registerd daily.
I was able to get in touch with our support team and was told that they assisted you via email.
Today it is only showing that i have climbed one.
It was tracking floors very consistently up until a couple weeks ago when it stopped logging floors completely.
Regarding the steps floors and exercise tracking issues that your fitbit versa has experienced i appreciate the time spent trying to get this issue resolved before contacting our forums.