Plug the charging cable into the usb port on your computer or any ul certified usb wall charger.
Fitbit step counter frozen.
I have reset my clockface twice charged my fitbit to 100 and restarted by holding the button for 8 seconds while it was charging.
With the advice previously given not working what do you recommend next.
However my step count if frozen at 13 063 steps and will not count anymore steps or miles calories stairs etc.
However it continues to track my heart rate.
Tried to reset several times shutdown and let it sit for 15 minutes but nothing is working.
In order to sort this out i d recommend restarting your tracker by following these steps.
The fitbit is halfway charged currently.
I just got the fitbit chrage 2 hr for my birthday 4 days ago and i absolutely love it.
Charge 3 charge 4 press and hold the button on your tracker for 8 seconds.
I can t swipe to see my steps or set a timer.
Still my screen is frozen showing only calories burned.
Clip the other end of the charging cable to the port on the back of the tracker.
If i didn t have notification to move for example then i w.
When you see a smile icon and the tracker vibrates the tracker restarted.
My versa is frozen on the watch face.
Wear your tracker or watch to record your sleep then use the fitbit app to view insights set goals and create a better bedtime routine see how everything you do adds up log meals and snacks then compare that information against your activity stats to get a better idea of your calories in vs.
It won t change the time count steps track heart rate or anything.
So today my fitbit ionic stopped counting steps very subtly.
Keep this tracker on 24 7 and you ll learn all about the number of steps you take the calories you burn your active minutes and even your sleep quality in a day.
Fitbit inspire high tech.
It won t change with swiping won t show the battery charging icon nothing.
Don t know how to reset the charge 3 the instructions don t seem to work or i m on the wrong fitbit.
It has been frozen for 3 days now.
I m afraid if i factory reset i will loose all the info it s tracked.
Went to charge my fitbit and it just stayed on the clock screen.
Charge 2 press and hold the button on your tracker for 4 seconds.
The way to fix it is simple enough just restarting the ionic but its an issue non the less.