All of the suddden my new fitbit thinks i m climbing sky scrapers every day.
Fitbit register too many floors.
I normally get around 20 40 floors day.
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Hi my charge hr is registering sometimes more than 200 floors climbed a day which seems a bit off to say the least.
The bluetooth setting on your phone is on.
Be sure to keep your fitbit device and app up to date to ensure you receive the quickest resolution.
Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed.
Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation.
Given the fact that 10 feet is an average between residential and commercial floor heights although commercial floors in particular tend to be higher than residential floors.
The fitbit app is installed on a supported phone or tablet.
Does your fitbit app show more floors climbed than it should.
Just got my charge 2.
Your trackers register a floor when they detect continuous motion combined with an elevation gain of about 10 feet.
Get started with your new fitbit tracker or scale by setting up your device and downloading and installing our free software.
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I ve had a charge for a year.
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212 floors 181 floors.
Fitbit is currently working to resolve this and hope to have a fix soon.
It will add floors when it is windy or cold.
Your device registers 1 floor when you climb about 10 feet or 3 meters.
Now according to fitbit i do 100 steps r.
I never had a problem with the charge and my floor count.
The latest version of the fitbit app is installed on your phone or tablet.
Android should be on 2 73 as of today.
Just got my new charge 2 and the floors are way off by hundreds.
But then somewhere along the line things changed.
To check tap settings bluetooth.
The fitbit app is allowed to run in the background on your phone.
When i first got the charge about 1y ago it seemed to be registering correctly.
Thanks for sharing your experience and help here as well.