Fitbit One Not Counting Floors

My fitbit surge is not counting floors ive been up down loads of times but it wont move off 2.

Fitbit one not counting floors.

It s not ideal but there is a workaround. Unfortunately the fitbit app does not allow you to delete floors or steps for that matter. One cruise ship at a time. Habits haven t changed but the floor counting seems to have become bugged where it s waaay too easy to get floors.

It does not count floors accurately and i have been trying to determine when it does and doesn t count. Pausing when you go up a flight of stairs can cause the device to not count the floor. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation. I normally do around 40 60 floors a day and no i m lucky if it registers 1.

I took advantage of target s 20 gift card promotion and got the alta only to discover it counted the flights of steps with almost the same inconsistency. It seems now that i m regularly tracking 100 150 floors per day. I have a 2 story house and it registered 1 floor all day. The fitbit community is a gathering place for real people who wish to exchange ideas solutions tips techniques and insight about the fitbit products and services they love.

I also question the step count. Ive had one problem after another i wish i d bought a garmin. I thought buying the gw vs gear s3 frontier was a smart futureproof buy but not if it isn t accurate. I used to try and actually climb stairs during the course of the day.

If i pause after one floor then make the next flight it will count two. When i first started using my fitbit back in october 2018 i tracked 10 20 floors per day. Partial floors are not counted so if you climb 15 ft you get credit for one floor. I live in a house which has three floors with two flights of stairs.

Problem with fitbit one not counting flights of steps correctly is inconsistent. I have noticed that if i go up the two flights in one continuous trip it will count only one floor. Over the past week my fit bit has stopped counting floors. A pressure difference equivalent to about 10 ft is counted as 1 floor.

Your device registers one floor when you climb about 10 feet at one time. Often the very next day it seems to count them more accurately. I am assuming that the fitbit is broken but thought inwould raise the issue on here if it can be fixed easily with the app. I have restarted it that didnt work fed up with it it cost a fortune and doesnt work properly.