In this case i d recommend that you read through this help article that explain why extra floors might have been counted.
Fitbit charge floors wrong.
Today while shoveling snow from my driveway it registered 11 floors which i didn t climb.
The others handled floors reasonably well however the charge 3 is way off the mark.
I bought my fitbit charge hr when i was in usa.
It was 12 floors from the time i got down from the bed.
Just got my new charge 2 and the floors are way off by hundreds.
Hold down the buttons on your device until the lights on your tracker flash or you see a fitbit logo.
My driveway is flat.
It was 8 months back.
Started with charge hrs then charge 2s and now i just started with a charge 3.
Does your fitbit app show more floors climbed than it should.
I m losing confidence in fitbit.
If you have a fitbit blaze fitbit charge or charge hr fitbit charge 2 fitbit one or fitbit surge.
Do keep in mind that things like opening doors ac driving a car and.
In the meantime i switched to the newer fitbit charge hr 2.
I never had a problem with the charge and my floor count.
I am using it continously for a week now.
Fitbit charge and charge hr.
Press and hold the side button for 10 12 seconds.
Just got my charge 2.
Plug your charge or charge hr to the charging cable and make sure the cable is plugged into a usb port on your computer.
I will be moving this thread to the charge 3 board as i think it is better suited for it.
Floor count always wrong heart rate seems off for me clock faces are not what the majority of people are asking for watch freezes too often i m looking into other devices because i don t feel like our major concerns are being adddressed.
I normally get around 20 40 floors day.
I did not have this issue with my charge 2 and would have never gone to the charge 3 but my charge 2 pulse lights no longer work.
Although i haven t tested this trick with the new.
I ve had a charge for a year.
Watch this video to learn how to correct the entry.
Hi everyone i am from india.
I agree with other suggestions to at least let us delete the floors that are not correctly counted while waiting for a more permanent fix.
If you have a fitbit alta or fitbit flex 2.
Thanks for bringing this up and trying to restart your fitbit.
This story happened to me in 2015 while wearing a fitbit charge hr fitness tracker.
All of a sudden my fitbit floor count is wrong and unacceptably high.
I checked many of the forum and.
Even counted floor count while going down the stairs.
Press the button three times within eight seconds alta or three times within five seconds flex 2.
212 floors 181 floors.