Fitbit Charge 2 Wont Count Floors

Fitbit detects elevation change by change in barometric pressure.

Fitbit charge 2 wont count floors.

Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. Hi stellabella43 i am glad that the floor counting functionality is now restored following a successful restart of your fitbit charge. I had this problem too. Clip your charge 2 to the charging cable and make sure the cable is plugged into a usb port on your computer.

I tried everything suggested by this community but the problem solved itself when i accidentally let the battery run completely flat. If your stairs are exactly 10 feet or a bit under it might not always detect it exactly. So i bought the new fitbit charge 2. Fitbit devices that count floors have an altimeter sensor that can detect when you re going up or down in elevation.

You could try raising your arm over your head at the top of stairs to make it look like another foot or so. Please help trouble shoot. Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation. In the meantime i switched to the newer fitbit charge hr 2.

I recharged and restarted my charge 2 and it started counting floors again. Solved charge2 stopped counting floors fitbit community solved charge 2 not recording stairs fitbit community solved my fitbit charge 2 won t count stairs community solved charge2 stopped counting floors fitbit community. Occasionally it will give me 1 or 2 but nothing has worked from other posts i ve read. It is important to know however that floors will only get counted if the change in elevation is at least 10 feet and the ascent is uninterrupted.

To count as a floor it must be at least ten feet elevation change. I have tried restarting it numerous times but my fitbit still won t count floors. Whats people lookup in this blog. Press and hold the side button on your tracker for four seconds.

Three days ago it was intermittent and today it won t count them at all. For some reasone it wont count how many floors i ve climbed. That was some weeks ago and i ve had no other problems since then. I used to own the fitbit charge hr until i busted it.